Refund policy

RETURNS & REFUNDS:

We're sorry to hear that you've had an issue with your order. 

Interstellar Cre8tions, LLC DOES NOT issue refunds or exchanges but will provide store credit in the event of a manufacturers defect. If there are issues with your order, please contact us WITHIN 3 BUSINESS DAYS OF RECEIVING your order via email at admin@interstellarcre8tions.com. Please include pictures of the item, along with the invoice for the order. If you do not email WITHIN 3 BUSINESS DAYS OF RECEIVING the order, we will not guarantee store credit. Refunds are processed for orders that we CANNOT fulfill. 

Please refer to all size charts prior to purchasing if you are unsure of sizing


Before we forward your order to the carrier, we always ensure the quality of each product. However, there are many factors that might have resulted in your products to be damaged in the transit. 

So we can get this sorted for you, please email us at support@interstellarcre8tions.com with the following info:

1 - Your name, e-mail, and best contact number

2 - Your order number (this can be found on your order confirmation email)

3 - Picture of the item if damaged

Please allow us 3-5  business days to process your claim and you will receive a status update. Thanks for allowing our small business to grow yours!